Privacy Policy

Last updated: August 31, 2025

DiscountDistributorsUSA.com operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). DiscountDistributorsUSA.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details such as your name, billing and shipping address, phone number, and email address.

  • Financial information such as credit or debit card details, payment account numbers, and transaction data.

  • Account information such as your username, password, and preferences.

  • Transaction information including items viewed, added to cart, purchased, returned, or exchanged.

  • Communications such as customer support messages or inquiries.

  • Device and usage information including browser type, IP address, operating system, and site interaction data.


Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you, when you create an account, make a purchase, or communicate with us.

  • Automatically, when you browse our website or use our Services through cookies, logs, and similar technologies.

  • From service providers, such as payment processors, analytics providers, and fulfillment partners.

  • From business partners or third parties, where applicable.


How We Use Your Personal Information

We may use your personal information for the following purposes:

  1. Providing and improving the Services – to process payments, fulfill orders, and personalize your shopping experience.

  2. Marketing and advertising – to send promotional emails, texts, or mail, and to display relevant ads.

  3. Fraud prevention and security – to authenticate accounts, prevent fraud, and secure transactions.

  4. Customer service – to provide support, respond to inquiries, and manage your account.

  5. Legal compliance – to meet our legal obligations and respond to lawful requests or disputes.


How We Disclose Personal Information

We may share your personal information in the following ways:

  • With Shopify, which hosts our website and processes data to provide platform services.

  • With vendors and service providers who support payment processing, fulfillment, and IT management.

  • With business and marketing partners for advertising or promotional purposes.

  • With our affiliates and corporate entities within our organization.

  • For legal reasons or business transfers, such as mergers, acquisitions, or as required by law.


Relationship with Shopify

The Services are hosted by Shopify, which collects and processes certain personal information to operate and improve its platform. Your data may be transferred to Shopify or its partners in other countries to provide these Services.

To learn more about Shopify’s data handling practices, visit the Shopify Consumer Privacy Policy or exercise your privacy rights via the Shopify Privacy Portal.


Third-Party Websites and Links

Our Services may contain links to third-party websites not owned or controlled by DiscountDistributorsUSA.com. We are not responsible for the privacy or security of those websites. Please review the privacy policies of any third-party sites you visit.


Children’s Data

Our Services are not intended for use by children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from minors. If you believe a child has provided us with their personal information, please contact us to request deletion.


Security and Data Retention

While we take reasonable measures to secure your personal information, no method of transmission over the internet is completely secure. We retain your data only as long as necessary to fulfill business, legal, and contractual purposes.


Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access – to request information about the data we hold about you.

  • Deletion – to request that we delete your personal information.

  • Correction – to request updates to inaccurate information.

  • Portability – to request a copy of your data in a transferable format.

  • Opt-out – to opt out of targeted advertising or data sharing.

  • Email preferences – to unsubscribe from promotional communications (links are included in our emails).

To exercise these rights or learn more, visit https://privacy.shopify.com/.


Complaints

If you have concerns or complaints regarding this Privacy Policy, please contact us using the details below. Depending on your jurisdiction, you may also have the right to contact your local data protection authority.


International Transfers

Your data may be transferred, processed, or stored in countries other than your own. When transferring data from the EEA or UK, we rely on the Standard Contractual Clauses or equivalent safeguards recognized by law.


Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in law or business practices. Updates will be posted here with the updated “Last updated” date.


Contact Us

If you have any questions about our Privacy Policy or data practices, please contact us.